Lyssy May wants to ensure that you have a stress free shopping experience! Please do not hesitate to contact us with any questions or issues at any point in your ordering process and we definitely love to hear back from our lovely customers.
For full eCommerce Terms and Conditions when shopping with Lyssy May please click here.
We aim to dispatch all of our treasured handmade orders within 5 business days but you will often receive your designs sooner. We will keep in touch with you to update you on the progress on your order.
We currently offer standard shipping within Australia for a flat rate of $7.50 for all orders under $100 and free shipping for any orders over $100.
International ordering is currently unavailable via our our checkout. However we can arrange this for you if you'd like to contact us for a postage quote.
If you live in the 4170 - 4171 postcodes in Queensland, you can choose FREE local delivery at checkout. There just needs to be an safe place to leave your design!
RETURNS AND REFUNDS
If you are dissatisfied with your purchase from our Latest Collection we'd love to work with you to ensure that you can have the Lyssy May product you're seeking however we understand that when buying online you need to see something in real life to make that final decision!